Terms of Use

These terms and conditions outline the rules and regulations for the use of Laser Chili's Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Laser Chili's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of . Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Laser Chili's website you consent to the use of cookies in accordance with Laser Chili's privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Laser Chiliand/or it's licensors own the intellectual property rights for all material on Laser Chili. All intellectual property rights are reserved. You may view and/or print pages from http://laserchili.com/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from http://laserchili.com/
  2. Sell, rent or sub-license material from http://laserchili.com/
  3. Reproduce, duplicate or copy material from http://laserchili.com/

Redistribute content from Laser Chili(unless content is specifically made for redistribution).

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    1. Government agencies;
    2. Search engines;
    3. News organizations;
    4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    1. commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    2. dot.com community sites;
    3. associations or other groups representing charities, including charity giving sites,
    4. online directory distributors;
    5. internet portals;
    6. accounting, law and consulting firms whose primary clients are businesses; and
    7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of laserchili; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to support@chililecture.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Laser Chili's logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Credit & Contact Information

If you have any queries regarding any of our terms, please contact us.

Data Extraction Leakage Testing and Data Use Analysis

  1. Laser Chili Developers will be clear, honest and transparent about the data that would be accessed including the purpose(s) for accessing that data.
  2. Laser Chili Developers will download data from the production server to their local system for debugging purposes only.
  3. Selling Partners will be made aware of this download through appropriate mechanisms.
  4. Applicable monitoring controls have been put into place to ensure the downloaded data from the production database contains only non-Personally Identifiable Information (PII) elements such as the product’s name and inventory details and is deleted once the issue is solved.
  5. Appropriate monitoring mechanisms have been put into place to ensure no residual data with Personally Identifiable Information (PII) remains on local machines used by Laser Chili developers. Appropriate deletion mechanisms would be established to delete any accidentally remaining PII residual data.
  6. Laser Chili will utilize its PII access from Amazon SP API only to query PII for the Amazon marketplace orders and not request Selling Partners to manually add or upload PII. Selling partners would be made aware of this. Laser Chili will raise awareness of this for internal Laser Chili employees on a quarterly basis.
  7. Laser Chili will restrict 'manual' edits of order data. Edits should only be done programmatically via APIs, but if absolutely needed - the changes should be logged (original and modified fields). Laser Chili Developers are made aware of this and this is also reiterated on an annual basis.

Shopify Integration Services

Service Description for Shopify Stores

Our Shopify app provides automated laser engraving and cutting services integrated with your Shopify store, including:
Automatic Order Detection: Orders requiring laser services are automatically identified
Customer Communication: Automated email notifications for order status and tracking
Store Integration: Real-time order status updates synchronized with your Shopify admin
Fulfillment Management: Tracking information automatically added to customer orders

Shopify Store Owner Responsibilities

Product Setup: Properly tag products that require laser engraving services
Store Maintenance: Keep your Shopify store active and accessible to our app
Customer Service: Handle customer inquiries about your store policies and products
App Permissions: Grant necessary permissions for order processing and customer communication
Accurate Information: Provide correct product specifications and customer requirements

Shopify App Billing and Payment

Processing Fees: Charged per completed laser service through Shopify's billing system
Billing Cycle: Monthly billing automatically processed through Shopify App Store
Payment Method: All payments handled through your existing Shopify payment settings
Invoice Access: Billing details available in your Shopify admin dashboard
Refund Policy: Refunds processed according to our standard refund terms

App Permissions and Data Usage

Our Shopify app requires the following permissions:
Read Orders: To identify orders requiring laser engraving services
Read Customers: For shipping and communication purposes only
Write Fulfillments: To update order status and add tracking information
Read Products: To identify products compatible with our laser services
Write Orders: To add order notes and fulfillment details

Service Level Agreement for Shopify Integration

Order Processing: Orders detected and processed within 1 business day
Status Updates: Real-time synchronization with your Shopify admin
Uptime: 99%+ app availability with automatic retry for failed API calls
Support Response: Technical support within 24 hours for integration issues
Data Security: All communications encrypted and compliant with Shopify's security standards

Limitations and Disclaimers for Shopify Integration

Platform Dependency: Service availability depends on Shopify API functionality
Theme Compatibility: Some custom themes may require additional configuration
Third-Party Apps: Integration with other Shopify apps not guaranteed
Performance Variability: Processing speed may vary during high-volume periods
Shopify Maintenance: Service may be temporarily unavailable during Shopify system maintenance

App Termination and Data Handling

Voluntary Uninstall: You may uninstall our app at any time through your Shopify admin
Data Deletion: All store and customer data automatically deleted within 48 hours of uninstallation
Outstanding Orders: Orders in progress will be completed according to original terms
Final Billing: Final charges processed for any completed services
Data Export: Available upon request before uninstallation

Shopify-Specific Compliance

We operate in full compliance with:
Shopify Partner Program: All partner requirements and guidelines
Shopify API License: Terms of use for API access and data handling
Shopify App Store: Review guidelines and quality standards
Shopify Privacy Policy: Customer data protection requirements
Platform Updates: Maintaining compatibility with Shopify system changes